Michelle is a collaborative leader who brings a can-do attitude to every situation. With an extensive background in customer relations and real estate, Michelle thrives in fast paced, rapidly evolving environments. Since joining Columbia in 2020, Michelle has effectively built relationships and worked to improve processes in the field. As the Improvement & Innovation Manager, she assists with training teams and documenting best practices. Her continuous improvement mindset is crucial in working with teams to develop new and improved ways of integrating different software. Experienced in filed work, as well as all aspects of organizational management, Michelle has a diverse background in data analysis, and she adds a strong understanding of finance and logistics to the team.